Medical Receptionist - Modena

Job Overview · Our client is looking for a high-caliber Spanish Bilingual Medical Receptionist to be the heartbeat of their remote operations. Leveraging your RN or nursing degree and your mastery of eClinicalWorks, you will serve as a vital link for patients, providing empatheti ...

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Job Overview
Our client is looking for a high-caliber Spanish Bilingual Medical Receptionist to be the heartbeat of their remote operations.

Leveraging your RN or nursing degree and your mastery of eClinicalWorks, you will serve as a vital link for patients, providing empathetic support in both English and Spanish.

If you have a deep understanding of US healthcare, a sharp eye for detail, and the drive to thrive in a PST-aligned remote environment, we want your expertise.

Schedule:
Monday to Friday, 8:00 AM - 5:00 PM PST, with 1hr unpaid break (40 hours per week)

Independent Contractor Perks
Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations

Responsibilities
Answer and manage incoming patient calls with professionalism and empathy
Utilize medical knowledge to address patient questions and concerns effectively
Navigate eClinicalWorks EMR software for accurate data entry and retrieval
Provide seamless bilingual support in English and Spanish
Collaborate with in-house staff and virtual team members via Microsoft Teams
Manage appointment scheduling and patient information updates
Ensure strict adherence to patient confidentiality and HIPAA regulations
Contribute to improving overall patient experience and operational efficiency

Requirements
Fluency in English and Spanish (written and verbal)
Previous experience in medical reception or healthcare customer service
Should have a nursing degree, RN is a plus
Should have knowledge in handling US healthcare account
Solid understanding of medical terminology and basic healthcare processes
Proficiency with computers and ability to quickly adapt to new software
Commitment to maintaining patient confidentiality and following HIPAA guidelines

Side Note
This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork's Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording.

Submissions with all requirements fulfilled will receive priority review.