Customer Service Specialist with French - Bologna, Italia - FAAC Technologies

FAAC Technologies

Azienda verificata

Bologna, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

FAAC Technologies, world leader in access automation, parking systems and access control, counting on 50 sales companies in 29 countries, more than 3.

600 employees worldwide and 17 manufacturing plants is looking for a

Customer Service Specialist with French

Key Responsibilities:

Insertion of sales orders for the subsidiaries through processing tools (Axioma, FPX, SAP) following the preestablished procedures and monitored by shared KPIs.
Constantly guarantee the complete availability and timeliness of the configured products requested by the subsidiary, also in triangulated.
Communicate the status of the order, changes, delays and anomalies that may occur until delivery at destination.
Handle inquiries and complaints from affiliates with respect to complete sales flow management.
Verification and validation of standard sales orders entered via SAP and Sales Portal.
Exchange of information with subsidiaries and Production Planning and Logistics colleagues relating to the readiness of the goods and ensure the activities necessary for the organization of the shipment, processing load plan requests, issuing bills, preparing the practice of documents for shipment, creating the loading group and compiling the collection file.
Handle complaints from affiliates with respect to order management.

Competences and requirements: