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    Internship - Business Processes Design - Milan, Italia - Pirelli

    Pirelli
    Pirelli Milan, Italia

    5 giorni fa

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    Descrizione
    Under tutor's supervision, the trainee will have the opportunity to collaborate in the Sales & Marketing Processes Design area performing the following activities:


    • Supporting the definition and analysis of the processes of services offered to B2B customers (B2B Commerce, B2B CRM);
    • Helping with the coordination, support and roll-out training to markets for the release of new tools and features;
    • Drafting of requirements for the implementation of new capabilities;
    • Supporting the coordination of maintenance activities and process evolution;
    • Contributing to oversee the platform standardization process and tools to ensure consistency of data collected by different systems and platforms;
    • Reporting and monitoring of KPIs of adoption of instruments released on different markets;
    • Supporting the Quality Assurance of implemented processes and tools.

    Requirements:

    • Master's Degree in Management Engineering, Economics, or related fields.
    • Fluency in English (both written and spoken)
    • Proficiency in using Microsoft Office, particular PowerPoint and Excel.
    • Organization, proactivity and willingness to learn;
    • Ability to clearly communicate business needs and requirements both to technical teams and internally to local marketing and/or headquarters;
    • Ability to conduct analysis and testing to identify problems in a system and provide solutions;
    • Ability to analyze business results and metrics.
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