E-commerce Manager - Milano, Italia - TOMO

Descrizione

TOMO - The World Finest Luxury Water Bottle
Founded in 2020, TOMO has established itself as a leading luxury drinkware brand, which is focused on impeccable craftsmanship, outstanding design, and making the world a better place


Calling all E-commerce Managers\uD83C\uDF1F

Here's your opportunity to be part of a global team of passionate marketers, artists, designers, product specialists, and visionaries who are working towards creating a more positive life on this planet.

At TOMO, we focus on wellness, sustainability, the love for design, and building purpose-driven brands.

For us - our team is above all. We cultivated an environment that inspires everyone for self-development, growth, and success.


Here's what you'll get to do:

• Work REMOTELY from anywhere in the world (With flexible times)
• Work alongside brilliant marketers with a proven track record of success in the worlds of ecommerce and NFTs
• Be part of a passionate team that aims for exponential growth for 202
• Share your creative ideas and get to execute them at the highest standards
• Enhance your strengths and level up your ecommerce career
• Manage the company's online store, including product listings, pricing, promotions, and inventory management
• Analyze and report on ecommerce metrics, such as website traffic, conversion rates, and customer retention, to identify areas for improvement and optimize performance
• Oversee the company's customer service team, including responding to customer inquiries and resolving any issues or complaints
• Identify new market opportunities and potential customer segments, and develop plans to target these markets effectively
• Monitor and manage the ecommerce marketing budget
• Improve the customer experience and increase conversion rates by analyzing customer acquisition channels and experimenting with new ones to optimize and scale customer acquisition
• Keep uptodate with ecommerce trends and best practices, and integrate new technologies and tools to improve the company's online presence and sales performance
• Ensure the company's ecommerce operations comply with relevant laws and regulations, such as data privacy and consumer protection.
• This role is directly reporting to the Head of Growth

To succeed in this role, you should have:

• At least 3-5 years of experience in e-commerce management
• Experience with web analytics tools, such as Google Analytics or Adobe Analytics (experience with Power BI or similar is a plus)
• Proficiency in Shopify
• Strong project management skills, with the ability to multitask and prioritize effectively
• Skill for structure and attention to detail
• Excellent communication skills, both written and verbal
• Knowledge of ecommerce best practices and trends
• Understanding of relevant laws and regulations
• A passion for growing and an undeniable desire to succeed
• A track record of leading diverse and inclusive teams
• Outstanding analytical and critical thinking skills
• Personal interest or experience with marketplaces (for example Amazon) is a plus in the long run

If you're ready to take your e-commerce career to the next level and join an amazing, forward-thinking team, this is your chance We can't wait to meet you