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Artegna

    help desk technician - Artegna, Italia - ASEM

    ASEM
    ASEM Artegna, Italia

    4 giorni fa

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    Descrizione

    Publication contents

    The person sought, reporting to the IT Manager, will be responsible for, but not limited to, the following activities

    - Supporting the IT team in the systems area with regard to virtual infrastructure, networking, cloud services; - Manage the ticketing portal and provide support to internal users regarding company software, office package, windows environment and hardware; - Ensure the operation of all workstations; - Normalise domain users; - Analysing, verifying and normalising the inventory of hardware and software devices; - Support the management of fixed/mobile telephones; - Support the management of rented printers, replace toners and other consumables. Role Requirements: - Preferable IT background; - Previous experience of at least 3 years in the role of Help Desk technician / System Integrator in medium-sized companies and/or system integrators; - Good knowledge of the English language; - Good knowledge of the Windows environment (client and server).

    Something about us:

    We are pioneers in technological and digital integration between the worlds of Information & Communication Technologies and Industrial Automation. We are one of the few European companies able to develop and master all the driver technologies of the Industry 4.0 revolution in-house;

    We are part of the American multinational Rockwell Automation Group, world leader in Industrial Automation, which is among the 100 most ethical companies globally.

    What we offer you:

    Smartworking;

    Economic incentive and personal development plans;

    Structured welfare package;

    Learning paths: for us, training is an essential, as well as an ongoing element. Whether technical or transversal, you will have unlimited access to the Udemy Business e-learning platform, as well as the opportunity to participate in English language improvement courses.

    To be a successful candidate for this position, you should have:

    Aptitude for teamwork, communication skills, proactivity;

    Positivity, dynamism and flexibility.