B2b Partner Support Intern - Milano, Italia - Casavo Management
Descrizione
About us
Casavo is the European PropTech company that uses technology to simplify the real estate market.
Thanks to its next-generation digital platform, Casavo matches home sellers' needs with home buyers' desires and offers a simple and transparent end-to-end experience.
The company offers a variety of personalized services for both home sellers and home buyers and has developed an inclusive model towards real estate stakeholders such as brokers, contractors and banks.
Key Responsibilities
- Collaborate closely with the B2B Manager, and internal stakeholders from the Product, IT, and Finance teams to streamline customer service processes and resolve issues;
- Prepare daily reports on customer interactions, ticket status, and key metrics for the B2B Sales Manager;
- Monitor and report on the service's in relation to primary KPI's;
- Support the B2B Manager in developing key projects focused on enhancing operational efficiency.
Requirements:
- Fluent in both Italian and Spanish, due to our diverse client base;
- Excellent communication and interpersonal skills, with a strong orientation towards customer service;
- Ability to work independently and manage multiple tasks efficiently;
- Analytical thinker with a logical approach to problemsolving;
- Currently enrolled in or recently graduated from a university program related to Business, Communications, or a similar field.
Benefit & Perks
We have built up four benefit pillars to make your life easier as a Casavo employee
Physical
- 6 Pillow Days per year that we can use as a Sick Leave without showing any protocol number
Emotional
- Birthday Off to be used during your birthday month
- Mindfulness Journey
Social
- Smart Working Policy remote friendly
- Learn moments to share knowledge and experiences
- Corporate Social Responsibility Days in which, during working hours, employees engage in voluntary activities.
Altri lavori da Casavo Management
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IT Specialist
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Seller Advisor Specialist
Milano, Italia - 1 settimana fa
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Performance Marketing Manager
Milano, Italia - 3 settimane fa
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Marketplace Operations Specialist
Milano, Italia - 1 settimana fa
-
Operations & Customer Experience Specialist
Milano, Italia - 2 giorni fa
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Homefinancing Intern
Milano, Italia - 2 settimane fa