Programme Manager – Guidewire ClaimCenter - milano - Us3 Consulting

Descrizione

Programme Manager – Guidewire ClaimCenter (Italian Speaking)

Location: Milan, Italy (primarily on-site)

Language: Italian (fluent) & English

Role Overview

We are seeking an experienced Programme Manager (or Senior Project Manager) to lead a Guidewire ClaimCenter rollout across multiple sites in Italy, followed by a phased global deployment.

The role sits within a large, international insurance and risk advisory organisation, operating across commercial and specialty insurance lines, with a strong focus on technology-enabled transformation and operational excellence.

This is a hands-on delivery role, requiring strong on-site presence in Milan, working closely with business stakeholders, IT, systems integrators, and regional leadership.

Key Responsibilities:

• Lead the end-to-end programme delivery of a Guidewire ClaimCenter implementation, starting with Italy and scaling globally
• Own programme governance, planning, milestones, dependencies, and risk management
• Act as the senior point of accountability across business, IT, and vendor teams
• Coordinate multiple workstreams including claims operations, integration, data migration, testing, and change management
• Manage relationships with systems integrators and third-party vendors
• Ensure alignment between global design standards and local Italian business requirements
• Drive on-site workshops, steering committees, and executive updates
• Ensure delivery within time, budget, and quality constraints
• Support transition from local rollout to global template and rollout strategy

Required Skills & Experience:

• Proven experience as a Programme Manager delivering large-scale insurance technology programmes
• Strong hands-on experience with Guidewire ClaimCenter rollouts (implementation or major upgrades)
• Deep understanding of claims processes within P&C / Commercial Insurance
• Experience managing multi-site and multi-country rollouts
• Strong stakeholder management skills at senior and executive level
• Fluent Italian (mandatory) and strong English communication skills
• Experience working closely with SI partners (e.g. large global consultancies)
• Comfortable working in a primarily on-site environment in Milan

Nice to Have:

• Broader Guidewire suite exposure (PolicyCenter / BillingCenter)
• Experience delivering global insurance transformation programmes
• Familiarity with Agile / hybrid delivery models
• Prior experience in complex, matrixed global organisations

Working Model:

• Hybrid working model, with a strong preference for on-site presence in Milan, particularly during the Italian rollout phase
• On-site engagement is key to effective stakeholder collaboration, governance, and delivery leadership
• Flexibility will be considered as the programme matures and transitions into the global rollout phase
• The role offers excellent compensation, reflecting the seniority, delivery responsibility, and on-site commitment required

If this is you, or perhaps someone you know, please do not delay in applying