Rome Representative Office - Roma, Italia - Adecco Italia

Adecco Italia

Azienda verificata

Roma, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Adecco Italia spa, Financial Services Division is looking on behalf of a credit union for

Rome Representative Office Manager

ACCOUNTABILITIES:

Regardless of seniority or role, uphold Union's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.

Ensure MSR staff utilizes the service excellence model to become a trusted advisor to members by presenting the features and benefits of UNION's products and services that will best satisfy their current and future needs and building relationships

Select, develop, train, coach, evaluate and motivate Member Service Representatives to maximize performance and foster a service and sales culture of excellence; and ensure that Member Service Representatives deliver high quality service and conduct thorough member interviews in accordance with the sales and service model.

Promote teamwork and cooperation within the Retail Service and across the Credit Union.

Monitor sales results and execute monthly coaching sessions with Member Service Representatives using the sales and service model to satisfy member needs, develop sales skills, and meet established targets.

Develop policies and procedures. Develop and implement effective processes and workflow adjustments to increase efficiencies. Ensure that branch controls are adequate and well documented.

Regularly audit inventory and reconciliation of monetary instruments. Regularly review activity reports and make recommendations for improvements and development of goals.

Act as signatory on drafts, override transactions, Perform additional responsibilities as assigned

Ensure compliance with UNION policies and procedures, federal and state laws and regulations and UNION's Code of Ethics & Business Conduct

Requirements:

Bachelor's degree or equivalent
10 years of financial services experience in a retail banking environment, including at least 5 years of management experience with sales accountability
Strong research and analytical skills

Onsite work model_Permanent contract, CCNL ABI

Data inizio prevista: 01/10/2023

Categoria Professionale:
Banche / Assicurazioni / Istituti di Credito

Città:
Roma (Roma)

Conoscenze linguistiche:

Inglese
Livello Madrelingua

Italiano

Livello Madrelingua

Disponibilità oraria:

Full Time

ATTENZIONE:

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Adecco Italia S.p.
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