Responsabile Manuals - Napoli, Italia - Hitachi Vantara Corporation

Descrizione

• Manage a group of experienced technical writers to produce customers' operation and maintenance documentation
• Ensure on time provision of O&M deliverables and milestone in accordance with project schedule and budget
• Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog and Training Program Plan
• Ensure the preparation of Technical specifications for subcontractor's manuals and training course
• Make sure Technical Writers internal teams effectively prioritize high-priority feature release work with other content, experience, and process improvements
• Develop an understanding of how our customers use the manuals and what content needs are helpful
• Review and implement customer feedback
• Identify opportunities for process improvement, including new editor software, and coordinating the implementation and communication of these changes
• Ensure the review of operation and maintenance manuals delivered by the subcontractors
• Participate in projects, bidding, and delivery phases within project schedule

• Two to five years' experience as a project manager or people manager with a technical documentation team
• Minimum 3 years' railway system engineering experience and knowledge of the integrated systems that comprise a metro system
• Ability to develop a working knowledge of technical products, processes, applications
• Ability to learn new technical skills quickly
• Knowledge and experience in the application of railway Technical-Logistic support documentation
• International experience and ability to manage international projects
• Knowledge and ability to review maintenance documentation from sub-suppliers
• Techniques and ways to handle the relationship with a supplier in an integrated supply chain approach
• Willingness to cover a global role
• Excellent communication skills
• Person on which it is easy to work with
• Negotiation skills
• Leadership skills
• Experience in modern Lean and Agile Organization

• Pioneering Spirit
• Integrity