- Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
- Understand the hotel's policy on guaranteed reservations and no-shows.
- Process advance deposits on reservations.
- Track future room availabilities on the basis of reservations. determine room rates based on the selling tactics of the resort.
- Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
- Support the Director of Rooms and focus on the rejuvenation of the room experience.
- Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest's needs are determined/met and oversee the overall smooth operation of guest arrivals.
- Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
- Instill a cost-focused philosophy through training and education.
- Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
- Possess a Bachelor's degree in Hotel Management, Business Administration or related field plus two years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience. More than three years' experience in a similar hotel operational role, preferred.
- Eligible to work in Italy
- Strictly adhere to LQA Standards.
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Night Supervisor - Roma - Intercontinental Hotels Group
Descrizione
Night Supervisor
As Night Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.
Duties And Responsibilities
As Night Supervisor, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.
The duties and responsibilities will include:
Qualifications
The above is intended to provide an overview of the role and responsibilities for a Night Supervisor at Six Senses Rome. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Rome is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Night Supervisor
Solo per membri registrati Rome
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Night Supervisor
A tempo pieno Solo per membri registrati Rome
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Safety Supervisor
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Guestroom Specialist
A tempo pieno Solo per membri registrati Rome
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Guestroom Specialist
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Room Service Supervisor
Solo per membri registrati Greater Rome Metropolitan Area
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Front Office Intern M/F
seasonal Solo per membri registrati Rome
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Housekeeping Porter
Solo per membri registrati Rome, Latium
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Butler F/M/X
Solo per membri registrati Rome, Latium
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Hospitality Operations Supervisor
Solo per membri registrati Roma
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Bar Managers
Solo per membri registrati Rome, Latium
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assistant front office manager
Solo per membri registrati Rome
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Bar Crew
A tempo pieno_job Solo per membri registrati Rome
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Night Butler
A tempo pieno Solo per membri registrati Roma
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Room Service Supervisor
A tempo pieno Solo per membri registrati Roma
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Night Butler
Solo per membri registrati Rome
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Houseperson
A tempo pieno Solo per membri registrati Rome
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Hospitality Operations Supervisor
Solo per membri registrati Rome
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Front Office Intern M/F
Solo per membri registrati Rome
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Front Office Intern M/F
Solo per membri registrati Rome
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Housekeeping Porter
Solo per membri registrati Rome
