Front Office Manager - Affile, Italia - BE MATE

BE MATE

Azienda verificata

Affile, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

We are opening in Rome and we are looking for a Front office manager who will report to the Operations Manager, the main tasks will be:

Main Duties

Implement the systems and procedures for the proper functioning of the building.
P&L control and monthly meeting with Italy Operations Manager and Head of Operations.
Check and upload invoices to the Finance dpt. Using Easyap program.
Make sure that the apartments meet the quality and comfort standards set by Be Mate.
Prepare the documents and reports for the morning briefing.
Management and coordination of Housekeeping, Maintenance, and Guest Service departments.
Organize work shifts and holidays.
Control that the established annual budgets are fulfilled, notify and correct any possible deviation.
Collection control and daily closing, manage and check Petty cash.
Verify that the published rates are in accordance with the policy established by the revenue team.
Control that the reservation policies are correctly applied.
Supervise the different types of distribution, commissions, and collection methods.
Manage and reply to reviews on different platforms, responding to the negative and neutral ones. Positive reviews can be answered by receptionists.
Inform the Italy Operations Manager about all matters of interest (Incidents, achievements, possible improvements, results, etc).
Send the weekly report on Mondays to the Italy Operations Manager and Dirección Operaciones.
Coordinate actions with thirdparty companies and central departments. (ex. Cleaning outsourcing).
Stock control, inventories, and purchase request, managing relations with suppliers, security management and control.