- ottima conoscenza della lingua inglese scritta e parlata;
- elevata attenzione al dettaglio e alla precisione, attitudine al lavoro in team, ottima capacità di problem solving e di analisi;
- intuito, innovazione, e motivazione;
- flessibilità e voglia di crescere in un'azienda dinamica.
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Responsabile Gestione Ordini E-Commerce - Torino - Leam Roma
Descrizione
Siamo alla ricerca di persone brillanti e dinamiche che vogliano unirsi alla nostra squadra.
Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.Il candidato si dovrà occupare della gestione degli ordini online e gestire le principali mansioni legate all'e-commerce.
Le principali attività della risorsa sono riportate di seguito:
- gestione degli ordini in ingresso: dalla validazione, fatturazione alla creazione della documentazione necessaria alle spedizioni europee ed extraeuropee;- gestione dei resi e dei rimborsi;
- gestione dei reclami e delle contestazioni;
- gestione pratiche doganali per importazioni o esportazioni;
- gestire la pianificazione delle merci in uscita;
- gestire rapporticon clienti e spedizionieri;
- monitoraggio spedizioni e resi;
- gestione MRN, Geoprice e HS;
- massima attenzione nel curare i rapporti con i clienti, svolgendo in maniera efficiente la parte del customer care tramite tutti i canali disponibili (email, live chat e altro);
- ricerca continuadi nuovi clienti.
PROFILO
CONSIGLI
Se possiedi conoscenze informatiche, sei una persona analitica e organizzata e possiedi ottima conoscenza della lingua inglese, ti stiamo aspettando xivgfpx
Esperienze precedenti in quest'ambito, sono considerate un PLUS.
DISPONIBILITA' IMMEDIATA - NO LAVORO DA REMOTO
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