Spa Therapist - Blevio, Italia - Mandarin Oriental, Lago di Como

Mandarin Oriental, Lago di Como

Azienda verificata

Blevio, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Mandarin Oriental, Lago di Como's Spa Therapist and Beautician is in charge of providing guests with exceptional quality treatments, ensuring that MOHG's standards are surpassed at all times.

Duties and responsibilities:

Provide consistent massages and body treatments as directed in training classes
Perform facials and recommend skin care therapies
Perform manicures and pedicures, nail art and recommend colors
Suggest guidelines on personal skin care regime
Recommend spa products that fit the guest's needs
Recommend and upsell services that fit the guest's needs
Communicate and describe accurately the spa offerings and their benefits
Handle guests' questions and concerns with professionalism and courtesy
Respond to the guests' requests immediately, accurately and appropriately
Create special conversations with guests, identifying personal preferences to record in each guest's profile history
Maintain a daily record of all guests' requests, reservations and confirmations
Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and colleagues
Maintain a clean, safe, stocked and wellorganized work area
Take care of the equipment and products used throughout the spa facility
Uphold the standards of sanitation, sterilization, restocking rooms and the pantry area
Maintain the spa appearance and cleanliness
Assist in all areas of the spa's operation as directed by management

Requirements:

Minimum of 2years experience as a licensed therapist in a luxury hotel environment
License in massage therapy and certification in a cosmetology, aesthetic or related field
Working knowledge of skin care therapies, hair removal techniques and beauty products and trends
Strong verbal and written communication skills both in Italian and English
Excellent interpersonal skills
Knowledge of holistic concepts and treatments
Professional grooming and demeanor
Selfmotivation
Comfortable performing treatments for at least 8 hours
Knowledge of current spa trends, industry and philosophy (balance, relaxation, unity and a healthy lifestyle)

Contratto di lavoro:
Tempo pieno

Benefit: