IT Support Specialist - Italy
1 settimana fa
Job summary
The IT Support Specialist plays a key role in delivering high-quality technical support while contributing to technology projects and continuous improvement initiatives across the organization.
This position balances hands-on end-user support with structured project execution, technology advocacy, and process optimization, ensuring a stable, secure, and efficient IT environment.
Responsibilities
- Provide Level 2 (SSR) technical support for hardware software and endpoint-related issues.
- Troubleshoot and support Microsoft-based environments Windows Microsoft 365 Azure AD.
Skills
- Strong experience with Microsoft technologies and environments.
- Familiarity with ticketing systems e.g. Jira basic scripting is a plus.
Descrizione del lavoro
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