- Understand, innovate and collect the business needs of internal and external clients working as a liaison among business stakeholders, IT people, third-party vendors and clients in order to analyse, document and validate the business processes;
- Manage the envisioning process of new products and services whenever the business requirements are not fully clear or placed in a complex scenario;
- Design and ground omni-channel digital solutions focusing on usability and efficiency.
- Define user experiences and processes, including front-end interfaces and interactions, clear unneeded frictions and complexities.
- Manage the functional analysis and definition of the Software Requirements Specifications document and other project related documents;
- Supervise test planning, definition of test cases and related documentation, management and execution of user acceptance testing;
- Tracking and reporting on project milestones ensuring deadlines are met;
- Participation to pre-sales activities, presentation of the solutions/products to prospect clients;
- Assessing prospect's business needs and identify/define the optimal business proposal on the basis of the available solution;
- Supervise the preparation, contribution and documentation of the analysis activities (gap analysis / preliminary analysis / detailed analysis / impact analysis);
- Leading training sessions for end users.
- Degree in Computer Science, Mathematics, Statistics, Economics or Engineering;
- At least 2 working in similar roles;
- Experience in digital processes and solutions, web responsive and/or mobile app
- Business process, customer workflow and experience definition capabilities
- Strong technical aptitude, knowledge of principles of both web and digital technologies;
- Proven experience in delivery projects of digital and customer oriented solutions;
- Fluency in English;
- Analytical thinking and problem solving skills;
- Team working and team management skills;
- Willingness to travel.
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Business Analyst Level - Bologna, Italia - CRIF S.p.A.
Descrizione
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CRIF Group is looking for Senior Business Analysts to be involved in the different departments in Finance and No Finance field.
Responsibilities