Bike Mechanic/ Operations Equipment - Civitella in Val di Chiana, Italia - Butterfield & Robinson

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OVERVIEW

Butterfield & Robinson, one of the world's leading travel companies, is hiring a talented Mechanic / Operations Equipment and Ancillaries Coordinator to join our European Operations Team in France.

Butterfield & Robinson's continued success depends upon the seamless execution of our trips.

This role is responsible for maintaining the highest possible quality in the execution of our trips with respect to all bikes, vans and other equipment.

This position has the following responsibilities:

• Ensure that every European trip is provided with all the necessary technical equipment and support to allow B&R guides to run great trips according to B&R standards of excellence;
• Provide support in the general requirements of Euro Ops/Tech Ops, its systems and bike inventory; properly assembling, cleaning, tuning, repairing and prepping bikes for trips;
• Manage and maintain the B&R equipment inventory, and working with the Technical Operations team to ensure all equipment needs are met;
• Design, build, maintain, and improve atelier equipment systems such as trip vans, bike racking systems, and equipment storage options in conjunction the Technical Operations team;
• Provide support to European Operations team in managing inventories of all Technical equipment and ancillaries used on B&R European departures;
• Collaborate on the daily trip checkouts and checkins for all trip materials and equipment as needed and instructed by the European Ops team; Manage and track the checkins and checkouts of the trip vans used throughout the season;
• Deliver bikes by van, truck and/or trailer, ebikes and equipment to different regions where we are keeping guides in region;
• Track and report bike inventory in Europe;
• Maintain a clean and organized bike atelier; Provide technical training and equipment support to contractors;
• Continually review B&R's equipment standards and communicate issues to the Technical Operations team
• Work with the rest of the B&R team to support for the operations of our trips so that they are run with care required to delivery the highest quality experience to our travellers;
• Act as an Ambassador of B&R to ensure that the French office continues to cultivate the famous Butterfield & Robinson spirit in all its guides and staff;
• Be available for and encourage communication from all Independent Contractors (Route Workers and Guides) and effectively share feedback and information with the appropriate staff.
• Experience working in an administrative/office environment;
• A valid drivers licence and ability to drive standard transmission vehicle;
• Experience working with MS Office suite (MSWord, Excel, Outlook and CRM);
• Postsecondary education;
• Fluency in English and French (both written and verbal);
• General knowledge of tour operations and the travel industry is an asset.
• Exemplary interpersonal skills, working with crosscultural and geographically dispersed teams; excellent communicator, both written and verbal;
• Meticulous organizational and planning skills, with the ability to multitask;
• High attention to detail in the execution of all duties;
• Creative thinking with a passion for travel;
• Ability to take initiative and work independently, and as an integral part of a team;
• A conscientious work ethic a perfectionist when it comes to followthrough;
• Enthusiastic and professional attitude

Job Type:
Contract

Contract length: 3 months


Ability to commute/relocate:
Civitella in Val di Chiana, AR: Reliably commute or planning to relocate before starting work (required)


Work Location:
In person

Application Deadline: 08/07/2023

Expected Start Date: 14/08/2023