Customer Journey Expert Current Account - Rome - Ing Group

    Ing Group
    Ing Group Rome

    2 giorni fa

    Descrizione

    Key Responsibilities:

    The Customer Journey Expert Current Account contributes actively to all Agile team events such as sprint planning, daily stand-ups and retrospectives.

    Deliver requirements, identify impacted areas and processes, and ultimately support in defining test scenarios.

    Continuously assess ING Current Account performance, regulatory landscape trends ensure a customer proposition is effective as possible.

    • Create business cases supporting product evolution
    • Analyze functional teams define business process flows draft functional documents based collected requirements

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