Retail Excellence Operation Specialist - Milano, Italia - Loro Piana
Descrizione
Country / Region :
Italy
- City : Milan
- Business group: Fashion & Leather Goods
- Contract type: Permanent Job
- Function: Retail
- Experience required: Minimum 3 years
- Reference No: LORP01712
- Date of publication:
Position:
The Retail Excellence Operations Specialist provides support in all the Retail Excellence initiatives/projects and contribute to the team effectiveness focusing on:
- MadeTo Learn Retail App evolution and maintenance ("Share and "Play" Sections)
- Reporting and KPIs analysis
- Team activities support
MadetoLearn Retail App evolution and maintenance
- Support App evolution contributing to the design of innovative solutions to trigger the target audience and enhance App usage.
- Use MTL retail as a system admin
- Establish a trusted relationship with all stakeholders to ensure their full collaboration to the creation and review of App and training contents;
Reporting and KPIs Analysis
- Liaising with the regional Retail Excellence, he/she is the key internal referent for all Retail Excellence reporting activities analysing metrics and designing reports to be released on a monthly, quarterly and annual basis (LVMH Annual Report). In particular,
- Accurately analyses and collects data
- Creates reports that provides relevant insights
- Contribute to the development and finalization of the new Dashboard Reporting System
Team activities support
- Liaising with the regional RE teams and other internal stakeholders (_in primis _Product Training) ensure training calendar timely coordination and update
- Review training support material and make sure defined approach, templates and quality standards are respected
- Improve design, illustrations and animations in collaboration with internal and external stakeholders
Profile:
- Master degree
- Experiences in Luxury Retail Enviroment
- English fluency (other languages are considered as a plus)
- Effective communication and presentation skills
- Learning attitude
- Focus and commitment to objectives
- Excellent organizational skills
- Attention to details
- Ability to respond in a fastpaced environment
- A passion for innovation and trial of new things
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