Key Account Manager - Naples, Italia - Kedrion Biopharma

Descrizione

Job Description

Key Account Manager

The person selected will report to the Area Manager and will have the following responsibilities:

• Advertises and promotes products and services of the Company through effective interaction with health care professionals and organizations to increase the awareness and use of the Company's pharmaceutical products.

• Reframes features into customers benefits and uses relevant literature and medical/scientific promotion aid material competent and accurately.

• Manages and provides assistance in managing or maintaining accounts of strategic clients.

• Resolves customer complaints regarding promotion and service and handles enquiries and interests quickly and professionally and in accordance with Company procedures.

• Supports Marketing Department activities by gathering current marketplace information on pricing, products, new products and delivery schedules, following up on new leads and referrals stemming from field activity.

• Provides inputs into budget planning, promotion target forecasting and marketing procedures as required.

• Ensures the prompt transmission of relevant information from the healthcare professionals back to Marketing, Medical Affairs or Clinical Research Departments.

• Ensures the prompt reporting of adverse events to the Pharmacovigilance Department in accordance with company procedures.

• Stays in constant communication with all team members to get information on doctor's activities and effective territory planning.

• Catches new opportunities, special developments tor products and services, collects information as well as feedback thanks to field activity and then coordinate with proper staff of the company.

Requirements:

• Degree in Life Sciences or an associated area.

• Good English knowledge.

• Extensive experience in all aspects of Customer Relationship Management.

• Strong understanding of Region's customer and market dynamics and requirements.