Rental Sales Agent - Orio al Serio, Italia - OK Mobility

OK Mobility

Azienda verificata

Orio al Serio, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

An exciting opportunity has risen in Bergamo Orio al Serio for a Rental Agent position.

The Rental Agent is responsible for optimizing the rental experience by selling extras based on the customer's needs, drafting rental agreements, and providing exceptional customer service.

As a Rental Sales Agent you are entrusted with educating our customers on their buying options and serving them with the highest level of respect, professionalism and friendliness.

You will be expected to become the expert on our fleet and ancillary products and enhance the customers' experience by providing expert recommendations.

Rental Sales Agents will be incentivized and evaluated on predetermined service and sales goals and standards.

You must have demonstrated the ability to have consistent and positive impact and contribution in a very fast-paced, dynamic working environment.

What you will be doing:

Create the optimal rental experience by maximizing on sales and service opportunities for every customer
Greet customers professionally and prepare the rental agreement
Checkin and checkout rental agreements, fleet control, damages, etc.
High level of customer service / cars basic hnowlegde.
Advise on and sell optional extras to the customer according to his/her needs
Advise as an expert on all vehicles in our fleet, all protection items and all extras
Make expert recommendations and present every product to every customer every time
Provide excellent customer service in all customer contact situations
Meet all sales and service standards
Maintain cleanliness and order in the office area
Handle customer complaints with professionalism and confidence
Complete daily lists and report to the Supervisor and Manager
Other job duties as assigned to meet the business needs

The requirements are:

Minimum High school diploma
High italian and english level
Ability to communicate in other languages (Spanish, French, German, etc.) is a plus
Minimum 2 years customer service or sales experience
Experience meeting sales quotas or working in highly commissioned positions

We offer you: