career opportunity: digital experience professional - Palermo - beBeeClientSuccess

    beBeeClientSuccess
    beBeeClientSuccess Palermo

    2 settimane fa

    Titolo del lavoro: Customer success executive for HCL Digital Experience

    Descrizione

    As a Client Success Executive, you will play a pivotal role in ensuring our customers achieve their strategic goals and realize the full value of their investment. Acting as a trusted advisor and advocate, you will engage customers throughout their lifecycle driving adoption delivering measurable business outcomes and fostering long-term partnerships.

    This role demands a blend of customer relationship management strategic thinking and technical understanding of digital experience platforms. The ideal candidate has 5–10 years of experience in customer-facing roles ideally within enterprise software or with prior exposure to HCL DX formerly IBM WebSphere Portal/DX.

    Key Responsibilities

    • Serve as the primary point of contact and trusted advisor for assigned clients.
    • Understand client business objectives aligning solutions to deliver measurable outcomes.
    • Build maintain strong long-term relationships with key stakeholders establishing structured communication feedback mechanisms proactively addressing client needs.

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