Technical Service Performance Specialist - Cesena
1 mese fa
Job summary
We are searching for a dedicated Technical Services Performance Specialist to join our team at Technogym HQ in Cesena (Italy). This role involves the management, monitoring and analysis of specific Technical Service processes in close collaboration with our Subsidiaries worldwide.Your impact will drive service excellence and enhance customer satisfaction by analyzing data and monitor KPIs currently used in the Technical Service area;
Provide direct support to Subsidiaries to improve efficiency and streamline current processes;
Deliver training sessions to colleagues in Subsidiaries to increase service excellence, either remotely or at local offices
Descrizione del lavoro
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