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  • Customer Quality Coordinator - BOLOGNA - S&You

    S&You
    S&You BOLOGNA

    1 settimana fa

    S&You background
    Descrizione

    Cerchiamo un Coordinatore Qualità del Cliente (Settore Dispositivi Medici)

    La risorsa selezionata lavorerà sotto la supervisione del Quality Manager e gestirà un piccolo team. La responsabilità principale sarà garantire la qualità dei dispositivi medici prodotti.

    I compiti includono:

    • Implementare processi interni per la raccolta e divulgazione di dati sulla qualità dei prodotti, interagendo con diverse funzioni aziendali e con i principali rivenditori;
    • Eseguire visite periodiche presso i clienti al fine di migliorare l'ascolto e raccogliere informazioni sui punti di forza e debolezza relativi ai clienti;
    • Identificare gli indicatori chiave di prestazione (KPI) per la qualità del cliente, garantire il loro monitoraggio, analisi e reportistica;
    • Gestire le non conformità e i reclami, identificare le azioni correttive e preventive, verificare la risoluzione effettiva entro i tempi e modi concordati con le diverse funzioni aziendali.

    Requisiti

    Richiesta: diploma o laurea in ingegneria o una disciplina affine, esperienza pregressa nel ruolo analogo in realtà manifatturiere strutturate, preferibilmente nel settore dei dispositivi medici;

    Buona conoscenza della lingua inglese e, eventualmente, di una seconda lingua straniera;

    Solido knowledge dello standard ISO 9001.

    Favorito:

    • Provenienza dal settore elettromedicale;
    • Conoscenza di ISO 13485, ISO 14971, Direttiva 93/42 e MDR 2017/745, FDA 21CFR Part 820, FDA 21CFR Part 1020.30, FDA 21CFR Part 1020.31, FDA 21CFR Part 1020.40;
    • Solido conocimiento di tecniche statistiche.

    Altre informazioni

    Offerta: assunzione diretta a tempo indeterminato con inquadramento commisurato alla seniority della risorsa.

    Luogo di lavoro: provincia di Bologna.

    Possibilità di smart working un giorno a settimana.

    Informativa privacy ex artt. 13 e 14 del Reg. UE 2016/679 è disponibile qui [link]..


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