luxury travel client experience coordinator - Macerata (MC) - beBeeCustomerCare

    beBeeCustomerCare
    beBeeCustomerCare Macerata (MC)

    1 settimana fa

    A tempo pieno

    Titolo del lavoro: Client Service

    Descrizione

    Job Title: Client Service Operations Assistant Manager



    We are seeking an experienced Client Service Operations Assistant Manager to join our team. This is a full-time position that requires a strong customer care service background and the ability to work in a fast-paced environment.


    Job Description:


    • Welcoming clients on arrival day and being available for any assistance throughout their stay.
    • Staying in constant contact with VIP clients, providing daily updates and essential travel information.
    • E nsuring all ground suppliers, villa managers, and hotels are well informed about clients' specific details, such as dietary requirements and special occasions.
    • Reconfirming all services in itineraries previously arranged and booked by Travel Designers via the company software
      < li >Coordinating with all ground teams to ensure smooth execution of complex or tricky client services .< br >< li >Ensure cl i ents ' extras ar e invoic ed an d paid , as wel l agent s commis s ion s ar e alway s updated o n th e sys tem < h 3 id = " " r e qu ir ed - S k il l s : ">< p >& #160 ; Minimum 2 years experience in luxury travel industry an d /or hav ing anv y st r ong cust om er ca re ser vic es ro le & nbsp;


       Required Skills & Qualifications:


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        */* **Important:** This job is based remotely however during peak season you will need to spend some time at office location** *,],

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