Service Support Engineer - Piemonte - Eutelsat Communications SA

    Eutelsat Communications SA
    Eutelsat Communications SA Piemonte

    1 settimana fa

    Descrizione

    Connect with Eutelsat


    Be part of a new era in communications, transforming connectivity with Eutelsat – the world's first GEO-LEO integrated global satellite operator.

    As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

    With Eutelsat You'll Get To:

    • Pioneer the future of Space Technology
    • Bring connectivity to remote frontiers
    • Collaborate with customer-centric experts
    • Embrace cultural diversity in our global team

    In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

    Why Eutelsat?

    • Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
    • Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer‑centricity, respect, and inclusivity as our guiding principles.
    • Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
    • Work‑Life Balance: We offer flexible schedules and hybrid work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well‑being and ensuring you have the flexibility you need to succeed both at work and at home.

    Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

    Who You Are:


    The Service Support Engineer configures and manages the data and video technical infrastructure and provides support on customer connectivity services, reporting hierarchically to the Manager, GEO Service Support.

    You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO‑LEO global satellite connectivity, finally bridging the digital divide.

    Join us today because connecting your world changes everything.

    What You'll Do:

    • Ensure the availability of broadband services in production, respecting the SLA and guaranteeing a quick intervention to manage the service and infrastructural events
    • Develop a deep knowledge of end‑to‑end services ensuring the technical mastery of each system and subsystem involved
    • Configure and manage the baseband satellite technical infrastructures
    • Provide customer service support ensuring a high level of service quality
    • Manage and maintain satellite network access systems, applications and ground equipment

    What it Takes:

    • Master's degree in Computer Science, Telecommunication Engineering or related fields
    • Basic knowledge of satellite communications, radiofrequency and video broadcasting
    • Knowledge of ISO/OSI stack, networking and routing (e.g., OSPF, MPLS) protocols
    • Experience in configuring networking devices and Juniper/Cisco certifications are an asset
    • Knowledge of Unix‑based computer operating systems, networking tools (i.e., Telnet, SSH, FTP/SCP) and standard business software (spreadsheets, word processing, presentations)
    • Basic experience in scripting and programming languages (e.g., Python, Perl) and knowledge of database management (e.g., Oracle, MySQL)
    • Good troubleshooting skills and ability to work the assigned shifts with on‑call rotation
    • Fluent written and spoken English is compulsory, Italian is a strong asset

    What We'd Love:

    • Experience in configuring networking devices and Juniper/Cisco certifications are an asset.
    • Knowledge of French language is an asset.

    Where You'll Be: Turin, Italy


    The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time).

    This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.


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