Technical Field Super Sport Cars - Sant'Agata Bolognese, Italia - Automobili Lamborghini

Automobili Lamborghini

Azienda verificata

Sant'Agata Bolognese, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Marketing & Sales:

About us

At
Automobili Lamborghini we constantly work to intercept and spread the uniqueness of each member of the team, aware of the richness that comes from the meeting and exchange of differences.

We give great value to time, so we offer you a flexible way of working that meets your daily needs, so as to dedicate important moments of your life to yourself and the people you love.

We are looking for people who want to stand out in a place that makes no distinction of gender, age or culture, working every day to value fragilities as an authentic gift.

We are proud to be certified Top Employer because at the core of our actions we put people and their personal and professional growth.

Our main challenge is to contribute to the construction of a future-proof society, which is why we have made sustainability our mantra.

From your first day in the company, you will have the opportunity to see the results of your commitment, leaving an impact that really has an effect.

We are looking for authentic, brave people, eager to go beyond their limits.

In our team you will have the opportunity to trace your path and be its driver, anticipating the times and indicating the route.

Not only tasks and goals, but singular people and stories that mix, adding their own color to an iconic Brand:
Lamborghini.

About the job
Are you eager to take a new opportunity?

Are you looking for a challenging and dynamic environment where to build your professional career?

We are looking for a
Technical Field Super Sport Cars to join our headquarters at Sant'Agata Bolognese (BO), reporting directly to the
Head of Service and functionally to the
Technical Support Coordinator.

You will be responsible to ensure help desk service to Dealers, through the regionals first level technical support teams, by respecting the targets of time defined to close the tickets.

You will be responsible to ensure cooperation with local flying doctors, internal workshop and Functions to solve issues emerging from field.

Your main activities will be:

Reporting the TOP field problems
Regular meeting Schadenstisch (Problem Solving meetings) on new problem topics
Following analysis activities within dedicated task force groups
Coordinating analysis activities within After Sales
Coordinating dealers onsite analysis together with the flying doctor for TOP and critical field problems
Coordinating technical support front office (second level support)
Cooperating with customer care for critical customer cases
Service campaign analysis and monitoring of the implementation within target times

About you

University Master's degree in Engineering
At least 35 years' experience in Automotive in After Sales Technical Support or Help Desk and/or Industrial or Field Quality
Technical Knowledge
Fluent English, Italian and German will be considered a plus
Analysis and problem solving
Initiative and proactive attitude
Results Orientation

What we offer