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Milan

    Customer Service in lingua Greca L'Orèal Group - Milano, Italia - ManpowerGroup

    ManpowerGroup
    ManpowerGroup background
    OTHER Servizio clienti / Assistenza
    Descrizione

    For an important Majorel partner in the cosmetics industry, L'Oréal Group, we are looking for brilliant resources to be included as Digital Beauty Advisors.

    The ideal candidate has a strong orientation toward achieving objectives, excellent interpersonal skills, and shows a propensity to manage telephone contact.


    Main activities:
    Management of consumer requests relating to Information and Complaints through different channels (i.e. live chat, phone, emails, web forms, Social 1:1) by providing an excellent solution, service, product, and beauty advice in a professional, precise, and timely manner.


    Your profile:

    • Cosmetics and Luxury sensitivity (personal interest)
    • Excellent communication skills, empathy &, high focus on customer satisfaction
    • Customer orientation, problemsolving skills, teamwork
    • Native language skills in Greek or at least C1level knowledge
    • English and Italian knowledge of at least B2 (written, spoken, and read)
    • Good IT skills required competence and speed in the use of tools to report interactions
    • Availability to work on shifts.
    • Interest in digital and social media If you like to be part of this great journey and growing opportunities, please join us in a vibrant, multicultural city center environment. Explore your career possibilities and work on your Personal Development. Above all, enjoy the experience of working with this highly prestigious brand L'Oréal Group vetrinabakeca