Customer Platform Specialist - Maranello, Italia - Ferrari

Ferrari

Azienda verificata

Maranello, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Location:
Maranello, IT- Professional Area: Sales & Marketing- Job Description:

Ferrari has a most desirable track record, in Formula One as well as in Sports Cars production, record business results and voted one of the "World's most powerful brands". Above all Ferrari is an international team working with the highest level of professionalism and dedication, based on performance, meritocracy and continuous development, with innovation at the heart of our future.

In order to strengthen our Customer Experience team, we are looking to hire a
Customer Platform Specialist. Inside the team the resource will be responsible for the
Ferrari Client E-Commerce platform (BtoB and BtoBtoC).

In particular, the resource will:

Be responsible for the product vision & roadmap
Be responsible for the product success and ROI
In coordination with Business Owners:
Collect business needs and high level requirement
Define customer value and the key features of the product

Define business priorities

In coordination with D&D:
Supervise development phases, steers and guides the teams' work
Drive the enduser experience, increase catalogue and functionalities
Identify the technological discovery/enhancements roadmap

Furthermore the resource will be:

Work closely with different teams (finance, accounting, communication) to ensure seamless experience and smooth process across accountable departments.
Responsible for generating datadriven commercial insights and manage relationships with partners of the different business units involved.

In order to succeed in this challenging role, you have achieved excellent academic results in the areas of management or IT engineering, mathematics, business and/or economics and you have at least three years of experience in a fast-paced, e-commerce business /consulting.

Advanced use of major IT systems (Office XLS packages, Access, Power Point, BI, Google Analytics suite) is mandatory, use of Oracle sales ecosystem is a plus

Fluent English is required.

We are an Equal Opportunity Employer.

Location:
Maranello

Seniority:
Middle Level

Contract duration:
Permanent contract