Waiter - Onboard Cruise Ship - Centro Storico Napoli, Italia - Cruise Academy Ltd

Descrizione

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every passenger by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Creates a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Consistently provides helpful explanations and suggestions on the menu and offers assistance with wine pairings.
• Always delivers food and beverages as requested, promptly, in the correct service order, follows up to ensure each guest's needs have been met and suggests solutions to any issues.
• Encourages and supports the growth, engagement, and development of the Junior Waiter by providing targeted coaching and training in all aspects of the role.
• Consistently follows all Company guidelines, policies, and procedures, including USPH protocols.

• Graduate of a recognized Catering / Hotel Management School (preferred).
• 2+ years of professional restaurant service experience, working on a cruise ship, or
  premium (4/5 star) highend restaurant

• Knowledge of fine dining operations and excellent restaurant service.
• Strong communicator with exceptional interpersonal social skills and ability to actively interact with a variety of guest demographics.
• Excellent command of the English language, both verbal and written.

• 6/2 rotations (6 months onboard, followed by 2 months of vacation)
• Shared cabin (with private bathroom facilities)

• English fluently (required)