- Exceed Event Management service level agreements
- Input event data correctly into Ticketmaster Host system and resolve event-related errors
- Collaborate with clients, promoters, and internal departments like marketing, accounting, customer service, event operations and support, and client support when organizing events and sharing event information
- Develop relationships with assigned clients
- Participate in an on-call rotation, including after-hours, weekends, and holidays for client support
- Occasionally handle other assigned duties from the Senior Event Specialist, EM Manager, or Regional Director of Event Management
- 1-3 years' experience with the Ticketmaster System or related field experience, with knowledge of the Ticketmaster system
- Service-oriented with strong organizational and communication skills
- Ability to handle multiple priorities effectively
- Creativity, problem-solving skills, and understanding of the entertainment industry are essential
- Awareness of how different TM departments impact each other and external clients is beneficial
- Flexibility to work on Saturdays, evenings, and holidays
- Excellent written and oral communication, organizational, and data entry skills
- Computer literacy and attention to detail
- H. S. diploma or equivalent required; BA/BS degree preferred
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Event Programmer - Italia - Live Nation
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