B2c Online Growth and Development Manager - Roma, Italia - Litiberi Travel
2 settimane fa
Descrizione
B2C Online Growth and Development ManagerLooking for a hands-on experience in fast paced and dynamic working environment?
At Litiberi Travel we are currently on the look out for a new team member to help us with our bookings and travel requests and to assist our CEO's with their business responsibilities.
Oversee the development and growth of our selling channels and assist with the day to day running of the business.
KEY RESPONSIBILITIES:
- Working closely with our team of tour guides and travel agencies
- Providing an excellent level of customer service, speaking with and assisting customers
- Dealing with daily messages ranging from initial inquiry / amendments / itinerary timings and suggestions / complaints
- Performing daily checks to ensure everything is up to date
- Communicating and working closely with our various partner agencies
- Assist the team in the daily operations for B2C customers
- Monitor and analyse customer feedback and report to team on areas of improvementEstablish and maintain relationships with key suppliers
CANDIDATE PROFILE:
- Background in operations, logistics or business management
- High level of attention to detail
- Exceptional organizational skills
- Ability to multitask and prioritize workload
- Ability to work well within a team
- Fast learning, flexible and adaptable
- Punctual and prompt
- Great customer service skills
- Proactive and outgoing
- Creative problem solving
- Computer and tech savvy
- Willingness to learn and growth with the company
- Proficiency with bookings system is advantageous
Contratto di lavoro:
Tempo pieno
Stipendio:
€1.200,00 - €1.700,00 al mese
Benefit:
- Bevande gratis
- Computer aziendale
- Sconti sui prodotti o servizi dell'azienda
- Supporto allo sviluppo professionale
Orario:
- Straordinari
- Turno diurno
- Weekend
Tipi di retribuzione supplementare:
- Bonus
- Bonus
- Gratifica natalizia
- Maggiorazione lavoro festivo
- Premio di produzione
- Quattordicesima
- Straordinari
- Tredicesima
Lingua:
- Inglese (Obbligatorio)
Disponibilità a lavorare per turni:
- Turno di giorno (Preferenziale)
- Turno serale (Preferenziale)
Sede di lavoro:
Un'unica sede
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