Data Analyst - Milano, Italia - IQVIA

IQVIA

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Join us on our exciting journey

IQVIA is The Human Data Science Company, focused on using data and science to help healthcare clients find better solutions for their patients.

Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Production Statistician

The Production Team
The Italy production team comprises 13 employees across multiple sectors: statisticians, Data Collection analysts and DBs reference analysts. It is a Global function with local expertise and talent, focused on Local productions processes. Close relationships also with the International HUBs

The Italy Production team provides also support for all the projects or initiatives involving the data treated by the team, in collaboration and with close relationships with other Local Team as Development, DSAA, Data Source and Sales dept.

The Role

Responsibilities

Monitors the production environment using established tools.
Responds to job failures/issues and correct problems/issues when possible according to established procedures.
Escalates issues requiring secondlevel support to appropriate individuals using the established call escalation procedures.
Takes appropriate action to ensure that processes are completed according to the schedule provided.
Executes special processing requests as submitted. Requests permanent changes to identified problems via action log process.
Enters issues into the problem management tool with appropriate information for followup and permanent resolution.
Informs relevant production and user areas of outstanding issues that require further followup.
Provides appropriate turnover of activities and environment to the next shift.
Provides shift status to supervisor detailing issues requiring attention.
Provides training to new/junior analysts as required.
May support the day to day activities of offshore production hub, to ensure high quality, accurate and timely deliverables which meet requirements
May support client facing teams, business line initiatives or 3rd parties
May provide input for new system development, including requirement gathering, UAT and implementation.

Skills and Experience

Experienced in the use of Microsoft office, including Word/Powerpoint /Excel
Experienced in SAS language
Highly numerate with strong analytical skills and a strong attention to detail
Excellent team player
Good in English: spoken and written
Experience working with cross functional teams
Associates degree, Diploma or equivalent and some experience in data analyst.

We know that meaningful results require not only the right approach but also
the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there

We invite you to join IQVIA.
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status."