Field Service Engineer Roma/Lazio - Leica Biosystems

Descrizione

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we're not just shaping the future of cancer diagnostics — we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

We are looking for a Field Service Engineer Roma/Lazio (m/f/d), who will be preferably based in Roma area.

The FSE provides technical service and support in the field on Advance Staining/CH/PI equipment within Leica Biosystems (LBS), ISO, FDA, and budgetary guidelines with the objectives of minimizing customer downtime and generating revenue opportunities for LBS.

Key responsibilities:

• Provide installation support, maintenance, modification and/or repair on various Advanced Staining instruments
• Effectively communicate with internal colleagues and external customers within established time guidelines in order to meet customer's expectations
• Document and complete service administration activities in a timely manner in order to comply with ISO, FDA, and Company policies
• Ensure the on-time and appropriate application of all published Technical Service Bulletins (TSBs) that are issued by the Business Unit recommending or mandating updates or changes to the Instruments in the field
• Actively support the sale of service contracts, assist sales representatives and service engineers with system configurations and upgrades, and provide input on ways to improve financial performance in order to generate service revenue
• Broaden knowledge and experience to improve product, application and professional development skills and ultimately, represent the company in a professional manner
• Maintain spare parts stock within budgetary limits in order to maximize "Fast Time Fix" repair metrics
• Control expenses in order to maximize the profit contribution to the company
• Represent the company in a professional manner in order to install confidence within current and prospective customers of Company products

Qualifications:

• Technical High School Diploma (Mechanic, Electric, Electronic...)
• At least 3 years of experience as a FSE in the Biomedical industry, dealing with Hospital equipments (diagnostic laboratories)
• Good English (both written and spoken)
• Good IT skills (Advanced Staining equipment runs with computers and is connected to networks)
• Works with integrity and understands compliance requirements

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Willingness to travel extensively (80% of travel activity with some trainings abroad)

It would be a plus if you also possess previous experience in:

• Experience in Anatomy Pathology
• Team player but able to work also autonomously
• Excellent organizational skills

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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