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    • Italy IT Operations Internship - Milan - Amplifon

    Amplifon
    Amplifon Milan

    2 giorni fa

    Default job background
    A tempo pieno
    Descrizione

    Italy IT Operations Internship | Milan

    We work to maintain and constantly improve our technological landscape for our Shops & HQ. Moreover, we are going to transform our internal IT processes, including new digital instruments and tools to be more efficient and guarantee high quality of IT services.

    About the Role

    With the aim to achieve this goal, for our Office in Milan, Amplifon is looking for a talented person to join our Italy IT Operations team, reporting to the Italy IT Operation Manager. The candidate will support controls and governances related to the whole Italy IT infrastructure.

    Your Responsibilities

    • Cross-functional collaboration with the Global IT Operations team on activities and projects affecting the local IT Infrastructure.
    • KPI oriented approach to measure all IT infrastructure efficiency and ensure shops operations.
    • Ensure and address escalation processes reducing Shops downtime.
    • Drive Root Cause Analysis post restoration of service.
    • Ensure periodic processes update and procedures as necessary.
    • Support the execution of Operations projects adopting an Agile approach.
    • Create and manage complex assets plans, both for renewal and growth of our Shops; monitoring the lead times.
    • Suppliers' management.

    You Are the Right Person If...

    • You are graduating or have recently graduated in Engineering, Computer Science or equivalent.
    • You speak English fluently.
    • You are able to go deep in the data to extract significant information that can drive the team and make the difference.
    • You possess strong analytical skills.
    • You have a natural inclination to solve problems and able to handle complexity.
    • You are able to manage multiple activities and to set priorities.
    • You have a proactive attitude with the ability to work autonomously as well as with a team.

    What We Offer

    • Months internship in our Global Headquarters located in Via Vezza d'Oglio.
    • Competitive monthly reimbursement.
    • Full time experience, Monday to Friday from am to pm (light flexibility can be agreed internally with the team you'll be working with).
    • Smartworking? YES Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer employees the possibility to work days/month remotely.
    • Ticket restaurants.
    • Complete access to our LinkedIN Learning platform to develop your skills through personalized contents.
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Milan