Customer Operations Specialist - Categorie Protette (L.68/99) - Ficarazzelli-Bagni Italia - Global Blue

Descrizione

Customer Operations Specialist - Categorie Protette (L.68/99)

As a key member of the Global Blue team, you will support the Merchant Services team in ensuring a high-quality office environment and efficient operational support to our Sales Team, Administration, and all GB departments.

The successful candidate will be responsible for providing exceptional customer service to our merchants through various channels including phone calls, emails, and other means.

• Main Activities:
• Merchant support hotline and email accounts
• Contract management: setup, control, and implementation of new merchants under guidelines
• Internal reports preparation
• Credit note copies to merchant
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