Customer Experience Process Specialist - Milan
1 settimana fa
Job summary
The Customer Experience Process Specialist drives business transformation across all global Customer Excellence teams by designing, developing and evolving all elements and tools behind successful customer experiences and operational excellence. This role bridges strategy and execution through a blend of data-driven insights, cross-functional collaboration, and disciplined project management.+
Responsibilities
* Execute business transformation initiatives on Customer Experience across all project phases (discovery, design, development, delivery) ensuring delivery on time quality budget* Facilitate continuous operational improvement by transforming data into actionable insights that streamline processes enhance service quality support effectiveness increase efficiency After Sales Service function* Partner with stakeholders to ensure project delivery facilitate change management expand adjacent functions required transformation AI IT CRM eCommerce Operations Product Wearables* Oversee governance strategic initiatives capabilities CEx function acting point contact internal external stakeholders* Support Management Leadership preparation executive updates,+Main Requirements
* Master's degree Economics Engineering Statistics quantitative field excellent results.* At least years experience Customer Experience Process Specialist roles Familiarity After Sales / Customer Service Operations general plus.* English fluency superior written verbal communication skills.* Proficiency analytical tools MS Office suite*,+Benefits
,+EssilorLuxottica offers cutting-edge learning platform personalized development programs help grow professionally personally enjoy flexible work conditions up % flexibility depending role function join Corporate Shareholding Program BOOST opportunity share company success directly benefit EssilorLuxottica growth access special offers employees vast range eyewear eyecare products fashion apparel comprehensive health insurance coverage ensuring you family well-being,Descrizione del lavoro
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Accedi a tutte le posizioni di alto livello e ottieni il lavoro dei tuoi sogni.
Lavori simili
process specialist
2 settimane fa
Winflow è una realtà in continua crescita con oltre 30 anni di esperienza. · In un'ottica di potenziamento della divisione PMO, · stiamo cercando un/a Process Specialist che avrà il compito di analizzare, · ottimizzare ed innovare i processi operativi delle società del Gruppo De ...
process specialist
2 settimane fa
Winflow busca un/a Process Specialist para analizar e implementar soluciones tecnológicas en los procesos operativos. · ...
Specialista dei processi
1 mese fa
Siamo alla ricerca di uno · Specialista Supporto Processi · che si occupi di contribuire al raggiungimento degli obiettivi economici e qualitativi della Divisione Ristorazione. · supportare i referenti della Divisione, lato operations; · migliorare le attività dei personale dell ...
Junior Process Specialist
1 mese fa
Alidays busca un Junior Process Specialist para gestionar proyectos con impacto cross-funcional. · Nuevos sistemas informativos e integración con el contexto aziendale · Customer journey · ...
Specialista Senior di Processo
1 mese fa
Siamo alla ricerca di uno Specialista Supporto Processi che si occupi di contribuire al raggiungimento degli obiettivi economici e qualitativi della Divisione Ristorazione supportando il personale dell'azienda presente sui vari appalti. · Possibilità di partecipare a progetti str ...
Data Processing Clerk/ Specialist
1 mese fa
We're hiring a Remote Operations Support Associate to help keep our records accurate and up to date across invoicing, billing support, order entry, CRM updates, · and general data entry. ...
We are seeking a Space Materials and Processes Specialist to join the space industry. · Your expertise in materials science manufacturing processes and space technology will be essential for ensuring the reliability performance and safety of the equipment assemblies used in space ...
Customer Experience Process Specialist
1 settimana fa
+ Job summary: Drive business transformation across all global Customer Excellence teams by designing customer experiences · + Qualifications:Master's degree in Economics Engineering Statistics or another quantitative field with excellent results. · At least 2 years of experienc ...
Sales Process Automation Specialist
1 mese fa
The Sales Process Automation Specialist will support the Sales Support function by identifying and implementing opportunities to reduce manual activities and improve process efficiency through automation and data-driven tools. · Analyze current Sales Support activities and proces ...
business process improvement specialist
1 settimana fa
Vuoi fare la differenza nella vita delle persone con il tuo nuovo lavoro? · DIVENTA LIFECHANGER · Avrai la possibilità di farlo in un Gruppo attento a promuovere e garantire il Lavoro Sostenibile, l'Equità, Diversità e Inclusione delle persone con un'attenzione particolare alla P ...
Project & Process Optimization Specialist
3 settimane fa
Manages special projects related to Merchant business collaborating with other departments to define best implementation strategy. · Serves as department's point of reference for internal process optimization and development of new workflows works closely with Sales and Marketing ...
Business Process Improvement Specialist
2 settimane fa
Será inserida nella struttura di Business Process Governance para definir e identificar los procesos de mejora empresarial. · Pianificazione di meeting con todos los stakeholders involucrados en los procesos empresas. · Análisis de las performance de los procesos e individuación ...
Project & Process Optimization Specialist
4 settimane fa
Manages special projects related to Merchant business, collaborating with other departments to define the best implementation strategy. · ...
Business Process Improvement Specialist
4 settimane fa
La risorsa ricercata sarà inserita nella struttura di Business Process Governance e dovrà definire, analizzare e documentare i processi aziendali. · Ticket Restaurant · Piano Welfare · ...
Join the Finance & Legal department and in particular the Regional Finance , reporting directly to the Head of Finance Transformation. · ...
Finance Process Excellence Lead Specialist
1 settimana fa
Join the Finance & Legal department and in particular the Regional Finance , reporting directly to the Head of Finance Transformation. · ...
Join the Finance & Legal department and in particular the Regional Finance , reporting directly to the Head of Finance Transformation. · ...
Inserito nel team TAX PROCESS, ANALYSIS & REPORTING per supportare l'intera unità nello sviluppo di nuove metodologie di lavoro e nell'utilizzo di nuovi strumenti tecnologici. · La risorsa dovrà collaborare con le risorse di TAX PROCESS, ANALYSIS & REPORTING per svolgere le segue ...
Process & Cleaning Validation Specialist
1 mese fa
Grafton LifeScience busca un especialista en validación de procesos para una empresa farmacéutica y biotecnológica. · Convalida de proceso para productos manufaturados en el establimiento. · Cleaning validation de equipos e impiantes en uso en el establimiento. · ...
Business Process Specialist
1 mese fa
Ricerchiamo un/una Business process specialist che supporterà la forza vendita dei Brand attraverso le nuove piattaforme CRM - Salesforce e SAP CPQ- configurazione, pricing e quotazione dei prodotti. · Preferibile laurea ad indirizzo economico o ing. GestionaleMinimo 2 anni di es ...