Guest Relations Specialist - Lazio - Lindbergh Hotels

    Lindbergh Hotels
    Lindbergh Hotels Lazio

    1 settimana fa

    Descrizione

    Overview

    Lindbergh Hotels is a distinguished group of luxury hotels and resorts located in Italy, specifically in the regions of Marche, Sicily, Umbria, and Emilia Romagna. Founded by Nardo Filippetti, the group embodies values of elegance, Italian character, and personalized service. Each hotel is designed to offer a unique experience, blending local traditions with modern hospitality. Lindbergh Hotels is always on the lookout for talented and passionate professionals to join our team. As we continue to grow and deliver exceptional guest experiences, we are seeking dynamic Guest Relations Agent for our Excelsior Hotel SPA & Lido in Pesaro.

    Position Overview

    You will play a key role in delivering exceptional and personalized guest experiences throughout every stage of the stay. You will be actively involved in daily Guest Relations operations, acting as a central point of contact for guests and internal departments.

    Responsibilities

    • Contribute to the planning, preparation, and coordination of guest stays, ensuring every detail is carefully managed
    • Provide timely and accurate follow-up to guest requests and preferences
    • Act as a liaison between Guest Relations and other departments, including Room Service, Food & Beverage, SPA & Wellness, Sporting Facilities, Reservations, Concierge, and Guest Services
    • Promote hotel services and experiences effectively, supporting upselling and revenue objectives
    • Apply and uphold Preferred Hotels & Resorts service standards, ensuring consistency and excellence in every guest interaction
    • Support a positive and collaborative team environment, encouraging open communication and high team morale
    • Represent the Excelsior Hotel SPA & Lido brand at all times, embodying its values, mission, and vision
    • Ensure guest satisfaction from pre-arrival through departure, offering continuous support and assistance
    • Personalize services according to individual guest needs and expectations, accommodating special requests whenever possible
    • Deliver ultra-luxury service with a refined, intuitive, and engaging approach
    • Protect guest privacy and ensure the confidentiality and security of personal information
    • Demonstrate flexibility and cooperation with other departments when operational needs require it

    Requirements

    • At least 2 years of experience in a Guest Relations role within a hospitality or luxury hotel environment
    • Strong organizational skills with a results-driven and excellence-oriented mindset
    • Excellent written and spoken knowledge of English and Italian
    • Professional demeanor, problem-solving skills, and a genuine passion for guest satisfaction

    What we offer

    • A seasonal contract with the possibility of renewal, in accordance with the National Collective Agreement for the Tourism Industry
    • Entry into a growing hotel group that values skill development and employee recognition
    • A stimulating, professional work environment focused on quality
    • Friends & Family rate valid across all Lindbergh group properties

    #J-18808-Ljbffr

  • Human Resources Specialist

    1 giorno fa

    Solo per membri registrati Rome, Italy

    We are on the lookout for a dynamic and passionate Human Resources Specialist to join our team and drive our people-focused initiatives to new heights. · ...

  • 12 month fixed term contract

    4 settimane fa

    Solo per membri registrati Rome, Latium

    The Dexia Group is looking for a junior legal specialist for its Rome branch. · ...

  • Sr. Associate – Communication

    4 settimane fa

    Solo per membri registrati Italy, Roma A tempo pieno

    We are looking for people who are determined to make life better for people around the world. · We give our best effort to our work, and we put people first. · Reporting to the Associate Director Communication, Advocacy and Policy, the External Communication Specialist will be co ...

  • Migration and Labour Mobility Experts

    3 giorni fa

    Solo per membri registrati Rome, Latium

    We are creating a pool of Migration and Labour Mobility experts for European Training Foundation (ETF) projects in Europe. · ...

  • SEO Specialist

    1 mese fa

    Solo per membri registrati Rome, Latium

    This is a full-time hybrid position for a Search Engine Optimization (SEO) Specialist based in Rome, with flexibility for remote work. · ...

  • Sales Specialist

    3 settimane fa

    Solo per membri registrati Rome, Latium Lavoro a distanza

    This is a remote contract-based role for a Sales Specialist handling tasks such as identifying potential customers, managing sales processes and maintaining relationships with clients. · Delivering exceptional customer service · Developing and executing sales strategies · ...

  • Internship Heritage Specialist

    3 settimane fa

    Solo per membri registrati Rome, Latium StageSHIP

    We are seeking a motivated and enthusiastic Heritage Specialist Intern to join our team in Rome. · Master's degree in Business, Marketing, Communication or a related field,DYNAMIC PROACTIVE ATTITUDE WITH A STRONG DRIVE FOR RESULTS,EXCELLENT TEAMWORK AND INTERPERSONAL SKILLS,PROFI ...

  • National Aquaculture Specialists

    2 settimane fa

    Solo per membri registrati Rome, Latium

    The Food and Agriculture Organization of the United Nations advances the transformation toward more efficient agrifood systems through its Strategic Framework by supporting better production, improved nutrition, a healthier environment, and enhanced livelihoods. · ...

  • PR, Events

    3 settimane fa

    Solo per membri registrati Rome, Latium Lavoro a distanza

    If you love helping marketing teams reach their audience through creating great content for social media managers at Metricool, you will have creativity and strategy freedom. · You can work 100% remotely as an international fast-growing company where all team members collaborate ...

  • Investigation Specialist

    1 settimana fa

    Solo per membri registrati Rome, Latium

    The Office of the Inspector General (OIG) provides oversight of the programmes and operations of FAO through internal audit and investigation. · ...

  • Financial Planning and Analysis Specialist

    1 mese fa

    Solo per membri registrati Rome, Latium

    We are seeking a proactive and analytical Financial Planning & Analysis Specialist to join its team in Rome. · Support budgeting forecasting financial reporting. · Monitor key financial KPIs related renewable energy projects. · ...

  • Sustainability Senior Consultant

    3 settimane fa

    Solo per membri registrati Rome, Latium

    Fondata nel 1983 come società indipendente di Revisione e Organizzazione Contabile e iscritta all'ex Albo Speciale Consob nel 1997, oggi abrogato... · ...

  • ESG Due Diligence Specialist

    1 mese fa

    Solo per membri registrati Rome, Latium

    +The ESG Due Diligence Specialist supports the operational coordination, monitoring, and continuous improvement of supplier due diligence processes across the company's compliance operations. · +Support in coordinating Supplier Due Diligence Processes and projects across all busi ...

  • ESG Due Diligence Specialist

    1 mese fa

    Solo per membri registrati Rome, Latium

    The ESG due diligence specialist supports the operational coordination and monitoring of supplier due diligence processes across the company's compliance operations. This role ensures compliance with ESG standards and regulatory obligations while supporting the transition from ma ...

  • BMC Helix Integration

    1 settimana fa

    Solo per membri registrati Rome

    Müller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. · ...

  • IT System Administrator

    1 settimana fa

    Solo per membri registrati Rome, Latium

    We are looking for an IT System Administrator & Security Specialist to manage and develop the company's technological infrastructure, · Manage company hardware and software assigned to employees: planning, configuration, and maintenance. · Standardize software used across the com ...

  • Environmental Specialist

    2 settimane fa

    Solo per membri registrati Rome, Latium

    The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. · This is a full-time position at grade 5 for which the EIB offers a permanent contract. · ...

  • WW Retail Performance Specialist

    1 mese fa

    Solo per membri registrati Rome, Latium

    Fendi is seeking a Worldwide Retail Performance Specialist to support the development and execution of global retail performance initiatives. · University degree in Business, Marketing, Economics or related field. · Minimum 6 years experience in Retail Performance, Retail Operati ...

  • Digital Marketing Specialist

    4 settimane fa

    Solo per membri registrati Rome, Latium

    We are looking for someone who shares our passion for storytelling aesthetics high-end travel. Every project is a work of art. · Expertise in digital marketing and deep understanding of luxury travel · Creative thinker with refined aesthetic sense and strong brand sensitivity · ...

  • IT Support Specialist

    2 giorni fa

    Solo per membri registrati Rome, Latium

    The IT Support Specialist will provide support to FAO global users including provision of 24/7 Global Service Desk with omni-channel through ServiceNow tickets. · ...

  • Data Scientist

    1 mese fa

    Solo per membri registrati Rome, Latium

    Data Scientist - An established boutique consultancy is seeking a Data Scientist to join its growing team. · Review, refine and enhance internal data analysis protocols primarily using Python and Stata. · Design and implement reproducible readable scalable analytical workflows. · ...

Lavori
>
Rome