Cluster Group, Conference and Events Executive/agent - Roma, Italia - Hilton
Descrizione
A Cluster Group, Conference, and Events (GCE) Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
What will I be doing?
As LCuster Group, Conference, and Events (GCE) Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
Specifically, a Group, Conference, and Events (GCE) Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Manage an events schedule to maximise yield
- Focus on a consistently executed upselling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
What are we looking for?
A Cluster Group, Conference, and Events (GCE) Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a Sales environment
- Knowledge of the hotel property management systems
- Demonstrated previous experience working in the Conference and Events function
- Qualification, degree, or certification in a relevant field
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it allAltri lavori da Hilton
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