HR Administrative Support - Roma, Italia - IGT

IGT

Azienda verificata

Roma, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Location:

Roma, IT, Requisition ID: 11817
Role overview:

Role:
HR Administrative Support

Location:
Rome

Smartworking:
possible for this position

The role is a primary point of contact for employees and managers to answer general Human Resources questions.

This role also provides support, through our regionalized Global People Services model, to Business Partners and Centers of Expertise (COE) through a variety of standardized and operational processes, to provide a shared administrative support resource from a centralized services perspective.

Responsabilities:

Responsible for workforce administration for assigned regional geography, including:
Handling and coordination of all aspects of the employee life-cycle such as hiring, terminations, market adjustments, promotions, country transfers, contract updates, changes to terms and conditions, etc.
Performing P&T (HR) transactions in P&T systems, SuccessFactors, for employees in all locations
Facilitating New Hire Orientation for the onboarding of new employees covering highlevel overview of corporate history and information, Benefits, Diversity and Respect training
Maintaining employee documentation as required, such as personnel files, social security files, state reports, confirmation of employment eligibility, medical files, etc.
Supporting employee and manager inquiries and processing requests following the required guidelines
Educating employees and managers of services available to them and encouraging selfservice tools such as myGPS and other systems
Adheres to metrics and SLAs where applicable
Review and identify incorrect data received through P&T actions and work with submitter to resolve
Support works council or labor relations processes where applicable
Administer the benefit programs and/or retirement plans for assigned geography as appropriate (benefit analytics, benefit provider selection process, benefit daytoday administration, liaison with benefit vendors and consultant, recommending changes to programs, etc.)
Ensure local policy, benefits, and any P&T related information is kept up to date on employee portal/P&T website
Document and respond to incoming P&T queries within identified service level agreements via Structured tools
Escalate/triage issues or queries to Business Partners and/or COEs as needed
Gather and provide input to COEs for P&T programs and initiatives
Assist global mobility with international transfers including reviewing transfer agreements, completing documents to secure work permits
Participate in enterprisewide projects such as P&T system upgrades or implementation of new P&T technology, including testing and training, as needed
Integrate efficiently with team members in the functional area(s), seeking input/assistance as needed
Collaborate effectively with team members in order to execute tasks and fulfill key deliverables within Global People Services function in order to develop credibility, supporting and backing up Global People Services peers as needed
Compliance processing (such as Internal Audit requests)
Monthly reports processing
Provide data for Compensation Surveys
Process vendor invoices and obtain appropriate approvals as per the Approval Matrix
Coordinate monthly employee relations activities such as birthdays, holidays, events, employee meetings, etc.
Participate in adhoc projects as and when required

Critical knowledge and competencies required:

Fluent in ENGLISH
Expertise in local labor law where required
Ability to hold self and others accountable to meet commitments, consistently delivering results within required timelines and expectations
Build strong customer focus, delivering solutions with our employees in mind
Ability to work independently and function well in a team and matrix structure
Work collaboratively with others, creating partnerships with management, colleagues, and the rest of the People & Transformation function (HR)
Strong organizational skills, with the ability to handle numerous projects simultaneously, while maintaining high accuracy and attention to detail
Treat highly confidential information with utmost integrity

Qualification:

Degree in Business Administration, Human Resources, or related field (Bachelor's degree preferred)
13 years of related experience preferably in Human Resources (knowledge in benefits administration) or within a service delivery environment;
Technical proficiency in Microsoft Office Suite
Outlook, Word, Excel, PowerPoint and TEAMs
Data entry experience

Keys to Success:

Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Selfleadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and eng