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Pignataro Maggiore

    Customer Care Assistant - Pignataro Maggiore, Italia - Randstad Italia

    Randstad Italia
    Randstad Italia Pignataro Maggiore, Italia

    1 settimana fa

    Randstad Italia background
    Descrizione
    Per azienda importante azienda cliente siamo alla ricerca di un Customer care Assistant.L' Addetto Customer Care, riportando gerachicamente e funzionalmente al Supervisor Customer Care, gestirà tutto il flusso operativo commerciale: dall'acquisizione dell'ordine di vendita, alla sua gestione fino all'evasione.Si occupa della comunicazioni con clienti ed agenti al fine di acquisirne le necessità e trovare le soluzioni, tenendosempre eràome obiettivo la massima soddisfazione del cliente .responsabilitàLe principali responsabilità saranno:? Occuparsi dell'intero processo commerciale, dall'acquisizione dell'ordine fino all'evasione;? Comunicare in maniera efficace con agenti e clienti in merito allo stato degli ordini, giacenze, date di previsione didisponibilità dei prodotti ed eventuali verifiche contabili del cliente;? Interfacciarsi con il cliente tutte le volte che il ruolo lo richiede;? Gestire le contestazioni per non conformità riportate dai clienti.esperienzanon richiestacompetenzeE' richiesta:? Laurea in Lingue;? Ottima conoscenza della lingua Inglese;? Ottima conoscenza del Pacchetto Office, in particolare Excel.La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad ) ai sensi dell'art. 13 del Regolamento (UE) 2016/679 sulla protezione dei dati (GDPR).livello di studioLaurea specialistica o a ciclo unico


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