Sales Technical Representative Cv Italy - Como, Italia - AkzoNobel

AkzoNobel

Azienda verificata

Como, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Date:
Aug 31, 2023

Location:
Como-Tavernola (CO), IT

Company:
AkzoNobel

We supply the sustainable and innovative paints and coatings that our customers, communities - and the environment - are increasingly relying on.

Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe.

We're active in more than 150 countries and have set our sights on becoming the global industry leader.

It's what you'd expect from a pioneering paints company that's committed to science-based targets and is taking genuine action to address globally relevant challenges and protect future generations.

2023 Akzo Nobel N.V. All rights reserved.

Job Purpose:

The purpose of this role is to deliver financial and non-financial targets by managing business and technical relationships with customers / accounts (current customers and new prospects) for the CV business in Ital

Key Accountabilities:

Accurately project sales and projects forecasting, reporting and pipeline documentation
Ensure customer retention & acquisition
Maintain direct contact with customers in the field, representing AkzoNobel in a professional manner to deliver customer satisfaction
Manage customer portfolio and pipeline
Create partnerships with customers to proactively grow the category, share of wallet
Drive efficient credit management
Take ownership of queries and complaints to ensure resolution on behalf of the customer within agreed deadlines
Delivery revenue and margin according to budget (including accounts receivable and DSO)
Investigate sales opportunities in the CV and CT market
Deliver the agreed financial and nonfinancial targets in line with business budgets
Drive innovation through customers
Drive Continuous Improvement across the organization to generate value to customers
Forecast, Service, capability, efficiency and productivity

Key Activities:

Steward new business development projects
Rollout sales programs (including sales processrelated knowledge and tools) and implement corporate projects such as CRM and IBP
Provide demand forecast for regional segment sales plans in line with the business IBP processes.
Effectively engage, develop and lead own sales management team if existing
Use reporting tools as CRM, updates the key customers' databases with valid, accurate and complete information (visits reports, action reports, cases, regulatory requests )
Manage complex customer complaints.
Actively participate in key phases of the sales process to prospects.
Proactively prevent and solve problems of a technical nature occurring at existing customers.
Attend the testing process as well as the implementation of new products and technologies.
Develop and maintains relationships with customer technical staff, in order to keep and to extend the business.
Assure technical training and technical service

Experience:

Knowledge & Work Experience
Paints and coatings industry, any B2B industry environment. 58 years of work experience in technical and/or commercial roles.
Ability to communicate, influence and negotiate with all stakeholders in multi million (>500 Millions €) international companies
Minimum Degree in business management or industrial paint related field.
Skills , Problem solving, stakeholder management, project management, decision making, creating value propositions, drive, results orientation, communication and presentation, commercial and business acumen, basic understanding of cross functional processes and financial concepts related to sales and cost to serve
Fluent in English (verbal and written) and Excellent Italian language (verbal and written)
Good knowledge of mayor software tools (Excel, Word, PowerPoint)
Living in Northern/Central North part of Italy

At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self.

We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.

For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Requisition ID: 32716