- Provide daily technical support: troubleshoot hardware/software issues, configure workstations for new hires, resolve printer and connectivity problems
- Manage and maintain local IT infrastructure: servers, backups, disaster recovery plans, local network equipment
- Manage IT inventory: PCs licenses patches software versions create application packages adapt configurations to local needs train users on collaborative tools best practices handle ticket management coordinate with vendors collaborate with Group IT teams
Helpdesk & Infrastructure It Supervisor - Sicilia - Confidentiel
Descrizione
Helpdesk & Infrastructure IT Supervisor
The local IT administrator will ensure day-to-day operations and maintain infrastructure across European sites.
This hands-on role requires strong technical autonomy, managing user support, servers, network equipment and more.