Cluster Reservations Manager a Roma - Barceló Hotels & Resorts
2 settimane fa
Descrizione
Barceló Hotels & Resorts per le strutture di
Roma, Catena Internazionale ricerca la seguente figura professionale:
Cluster Reservations Manager
An exciting opportunity has arisen for a highly motivated Cluster Reservations Manager, to join the Reservations Department within Barcelo Aran Mantegna Hotel.
Having worked in a similar role for a minimum of 2 years, you will be a strong team player, proactive, adaptable and possess exceptional interpersonal and communication skillsDuties include:
- Handling daily tasks to reservations Team;
- Responsible for training staff, implement procedures ensure;
- Reservations Agents are following accordangly;
- Ensure proposals are sending on a timely fashion;
- Creates monthly labor schedule to the team;
- Prepare reports and update system to liaise the forecasting on a weekly basis;
- Monitors and coordinates internship acrivitiess;
- Send group quotations and strong follow up for conversion;
- Manages waiting list and prioritize order of wait list to be made.
Qualifications
- Ability to communicate in proper English both verbally and in writing;
- Excellent overall communication skills;
- Proficient in Microsoft Excel;
- Able to multitask;
- Training and coaching skills;
- 2 years Revenue Management experience;
- Prior MICE, Leisure & Business Hotel experience;
- Must be proficient in Opera.
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