Alexander Mcqueen Client Advisor - Roma, Italia - Groupe Kering

Groupe Kering

Azienda verificata

Roma, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Summary

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen.

The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity.

Integral to the McQueen culture is the juxtaposition between contrasting elements:
femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

Job Description:

Your Opportunity:

Alexander McQueen is looking for an exceptional Client Advisor to join the team of our Rome Rinascente Store.

How you will contribute:

Develop and maintain strong product knowledge and provide excellent customer service
Understand current products, trends and collections and ensure that customers are informed and aware
Replenish stock and maintain high standards of merchandise and product presentation
Handle customer complaints, seek assistance where necessary, ensure issues are resolved to the satisfaction of the customer and the company
Keep up to date with customer requirements and operating procedures
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
Open & close the Store according to the needs of the business, in line with Company security rules
Ensure personal appearance and presentation is strictly in line with company standards
Adhere to Security and Health & Safety regulations

Your Skills and Experience:

Previous experience in a similar role
Fluent in Italian; good level of English
Ability to adapt to frequent change and a high pressure environment
Ability to initiate contact and communication
Motivated by being a team player with a common goal
Excellent Communication and interpersonal Skills with the ability to build and maintain relationships

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.

Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.