Luxury Restaurant Receptionist - Milano, Italia - Unicorns Hunter

Unicorns Hunter

Azienda verificata

Milano, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

A Restaurant Receptionist is the first person customers often meet when they walk into a restaurant.

He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in.

The manner in which the receptionist attends to customers and visitors can influence their assessment of the restaurant.

Responsibilities:

Draw up client bookings for tables and ensure that tables are set before clients' arrival.
Manage the front desk by receiving incoming calls, greeting and attending to customers.
Inform guests about the availability of tables and direct them to the tables.
Keep records of guests who visit the restaurant.
Assist customers with answers to queries, and proffer solutions to issues within your capacity.
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner.
Ensure that clients make payment for services before they exit the restaurant.
Keep clear records of payments received and make detailed notes of balance payments.
Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints.

Experience: