Delivery director - pavia - Colt Technology Services

Descrizione

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Short Description
Reporting to: CPO
Function: People & Culture
Employment Type: Permanent
Set up: Hybrid working - full and part time options available
Location: Global
Why we need this role
Reporting to the Chief People Officer, the role will lead the enterprise wide delivery of the People & Culture (P&C) roadmap, taking P&C products (programs, policies, platforms, processes) to market across the complex global matrix business. Own how initiatives planned, sequenced, bundled and launched so they land seamlessly with the business. Build a flexible, matrixed resourcing model capable of delivering large, global programs that may roll out in different phases or flavours across functions and geographies. Elevate our overall P&C impact, quality, adoption, time-to-benefit and return on investment.
What You Will Do

• Own the integrated P&C portfolio and implementation plan; bundle related initiatives and manage interdependencies so cyclical global solutions and changes land coherently.
• Build project management and change management capabilities that are prioritised and deployed to support the build, implementation and embedding of new global solutions.
• Lead the P&C PMO; standardise intake, prioritisation, delivery, adoption tracking, and benefits realisation.
• P&C product marketing, communications & stakeholder engagement: Create go-to-market plans for P&C products and orchestrate communications across P&C and Corporate Comms.
• Measurement & continuous improvement: Define and track KPIs and build a reusable playbook library.
  

Key Interfaces & Relationships

• CPO & P&C Leadership Team – priorities, sponsorship and governance
• Centres of Excellence, P&C Directors (function and country) & People Services – product design → launch → transition to embed/run
• Wider P&C function – clarifying delivery accountabilities, roles and building readiness across all activities
• Regional & Functional Leaders – ensuring local relevance on and phasing
• Corporate Communications – building a single P&C strategic narrative that coherently aligns cyclical and change implementation
  

First 12 Months Deliverables

• Ensure effective delivery of inflight initiatives alongside standing up the new team effectively.
• Scope and design the Delivery model and structure and implement, ensure roles, responsiblities and handoffs are clear with other parts of the function.
• Manage transition of delivery work into the function
• Integrated P&C roadmap published and socialised; bundles/releases clearly sequenced.
• Build project management and change management capability and methodology for deploying to key priorities
• Adoption and success measures in place for change
• Teams established, cross-skilled and efficiencies identified.
• Playbook library created; ≥3 major launches closed with documented lessons and reusable artefacts.
  

What We're Looking For

• Significant experience leading global P&C portfolios and / or transformation in complex, matrixed organisations.
• Built/led P&C PMO or enterprise PMO; experienced in building capability, understands what good looks like in terms of things like stage-gate and agile delivery.
• Either has deep change management capability (e.g., Prosci/ADKAR) or can meaningfully demonstrate understanding / adjacent working and demonstrate how to upskill team / function with measurable adoption outcomes.
• Proven go-to-market expertise for internal products/services (value proposition, segmented comms, enablement).
• Exceptional influence and communication skills at ELT/senior leadership level; simplifies complexity to drive decisions. Track record of building and leading multi-disciplinary teams; adept at flexible resourcing and vendor management.
• Can demonstrate how impact of People initiatives can be assessed / optimised for impact and return on investment
  

Might Haves

• Certifications: Prosci (or equivalent), PMP/PgMP, Agile/Scrum.
  

Skills
Workflow Management
Help Desk Best Practices
Help Desk Procedures
Building and Managing Teams
Supervisory Leadership
What We Offer You
Looking to make a mark?
At Colt, you'll make a difference. Because around here, we empower people. We don't tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself because we believe that's what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
  

Most Recently We Have

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
  

Benefits
Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.
  

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at 'Our People' site including our Empowered Women in Tech.