Train Manager - Venezia, Italia - Belmond Management

Belmond Management

Azienda verificata

Venezia, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Are you confident, enthusiastic and hard-working with excellent interpersonal skills? Do you have several years' experience in international hotel management positions at luxury level? Are you immaculately presented and cool under pressure? Then you could be perfect for the role of Train Manager on one of the world's most iconic trains.

Reporting to the General Manager, you will manage all aspects of the onboard guest experience as a once-in-a-lifetime journey.

You will collaborate on strategic planning, help implement innovations, supervise, prepare and control the departmental budget, and recruit seasonal onboard staff.

Fluent in English and French, with a smattering of Italian, you will be a genuine character and a great storyteller with a community spirit and a pioneering mindset.

You will be able to perform flawlessly as you work long hours travelling across Europe.

ABOUT THE TRAIN
The Venice Simplon-Orient-Express is a legend in motion. Its meticulously restored carriages carry guests in sumptuous style between Europe's most beguiling cities. Classic one-night journeys glide between London, Paris and Venice.

Further routes take in Amsterdam, Brussels, Budapest, Florence, Geneva, Istanbul, Prague, Rome, Cannes, Verona and Vienna, with longer tours including overnight hotel stays.

Golden age opulence is epitomised in the private cabins of polished wood and plush upholstery, while the Grand Suites offer the ultimate indulgence, with double beds, marbled en suites, free-flowing champagne, private dining and 24-hour butler service.

Gastronomy is a major highlight of the onboard experience.

Chef Jean Imbert celebrates seasonality and artisan produce in his exquisite menus, which are complemented by a wine list boasting Europe's finest vintages and appellations.

Three 1920s restaurant cars offer distinctly different ambiences, while Bar Car '3674' is the train's social hub, reviving all the glamour and decadence of the past.

ABOUT BELMOND
Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.

Belmond has been a pioneer of exceptional luxury travel since 1976.

Its portfolio extends across 24 countries with 46 remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil's Iguassu Falls.

From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.

The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.

As part of our Think Global, Act Local approach, we prioritise purchasing food from sustainable sources, run and support educational programmes and follow sustainable practices to reduce our impact on the environment.

Requirements:

years relevant experience within a similar role

Proven leadership ability and experience in handling and coordinating different teams
Previous experience in a similar role advantageous
Experience within the luxury hospitality industry
Relevant related diploma or degree
Demonstrated ability to be innovative and creative
Extensive knowledge and exposure to the luxury travel sector both locally and internationally
Exceptional communication, organisational & administrative skills
Customer service skills
Good knowledge and understanding of food and wine
Excellent leaderships skills, with the ability to manage and motivate others
Experience in resolving customer issues/complaints
Proven ability to effectively build and foster a team environment
Fluency in English and French, both written and verbal, is essential
Intermediate Italian, written and verbal advantageous
Excellent public relations and communication skills
Advanced verbal and written communication skills
Exceptional leadership abilities with great attention to detail
Demonstrable aptitude in decisionmaking and problemsolving
A high level of professionalism and confidentiality/discretion
Customer service orientation
Confident and presentable
Professional and pleasant disposition
Ability to use initiative and be proactive
Ability to work under pressure
Ability to travel frequently
Ability to work flexible working hours
Be able to work shifts, weekends & public holidays

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European or Swiss passport holder

Benefits
When you join Belmond, you become part of a global family. We ask you to embrace our Belmond Behaviours, follow our directives and reflect the ethos of our group. In return, we ensure our employees enjoy just as many memorable moments as our guests. Benefits include the Discovering Belmond programme, which