Sales & Customers Specialist - Norwegian/danish - Milano, Italia - NutraQ SRL

NutraQ SRL

Azienda verificata

Milano, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

_The NutraQ group is a leading international company within the health and beauty industry._

We develop, produce and distribute a wide range of products directly to our customers through a digital subscriptionbased business model. Our company, which employs around 200 employees, is headquartered in Oslo, and is represented in Sweden, Denmark, Finland, Czech Republic, the Netherlands, Poland, Slovakia, Italy, France and USA._

Sales and Customer Specialist

NutraQ is on a continuous growth journey and we have expanded our business over the last 20 years with new concept areas and markets.

Our Customer Service is one of the most important functions in the company, with responsibility for customer retention and loyalty.

We are therefore looking for an experienced and dedicated customer service specialist who will be part of our international Customer Service teams and work directly towards the Norwegian and Danish markets.

You will be based in Milan and report to the Customer Service Manager.

Your main responsibilities:

The NutraQ Group's vision is to become the best subscription-based business platform in Europe.

You will support the business by ensuring customer success and customer experience by providing excellent customer care and accurate product information to our customers at all times.

You will ensure high quality customer satisfaction using various creative solutions tailored to meet the individual needs of our customers.

You will contribute to develop and implement the groups customer sales and retention goals. You will deliver on daily, monthly and annual KPI's and development. You will work closely with the other Customer Service team members across Europe, building creative and effective solutions together.

Who Are We looking for?
NutraQ aims for the best talents, and you too should aim high. Therefore, you need to have high standards when it comes to being service minded and having excellent communication skills. You bring your ideas to the table and have solid track record within customer service and sales.

In addition, you should also identify yourself with the following:

Bachelors within sales and marketing / other relevant studies
Experience within customer service and sales
Strong people skills and a team player
Strong commercial mindset and passion for sales
Proactive and change oriented
Good systems knowledge
You have excellent verbal and written skills within Norwegian and Danish, as well as English
Other languages such as Italian, French and other Scandinavian language are considered a plus

What we can offer our new team member:

Office facilities in central Milan
State of the art technology to make your daily work easier
A wellexecuted onboarding program
Strong international corporate culture, talented colleagues that care for and support each other
Attractive health benefits and complimentary company products
Holiday apartments in Trysil (Norway ski resort) and Marbella (Spain)
Fun and dynamic workplace with social events and gatherings
Flexible homeoffice arrangements