Técnico Informatico - Cassina de' Pecchi, Italia - Sharp Brains Ltd

Sharp Brains Ltd

Azienda verificata

Cassina de' Pecchi, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Responsibilities:

Administer and maintain the Active Directory environment, including user accounts, security groups, and group policies.
Handle user provisioning, deprovisioning, and account management tasks.
Troubleshoot and resolve Active Directoryrelated issues.
Deploy, manage, and maintain software packages, updates, and patches using SCCM.
Configure and monitor software distribution, inventory, and reporting.
Troubleshoot and resolve SCCMrelated issues.
Implement and manage BitLocker encryption across the organization's endpoints.
Ensure compliance with encryption policies and standards.
Provide support and troubleshooting for BitLockerrelated matters.
Utilize ticketing tools to track, prioritize, and resolve IT incidents and service requests.
Respond to user inquiries, troubleshoot technical issues, and provide timely resolution or escalation as needed.
Maintain accurate documentation of tickets, including issue details, solutions, and resolutions.
Monitor and maintain system performance, security, and availability.
Perform regular system backups and ensure data integrity.
Implement proactive measures to prevent system issues and minimize downtime.
Collaborate with crossfunctional teams to ensure smooth integration and operation of IT systems.
Participate in the planning and execution of IT projects and initiatives.