Front/back Office Manager - Provincia di Brindisi, Puglia, Italia - Paragon700 boutique Hotel & Spa

Paragon700 boutique Hotel & Spa

Azienda verificata

Provincia di Brindisi, Puglia, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

PARAGON 700 BOUTIQUE HOTEL & SPA is looking for a FRONT & Back OFFICE MANAGER

You will be responsible for the operations, strategies and development of our Front & Back office department and reception, ensuring the highest standards of service.

Main duties & responsibilities:

Responsible for Front Office effective management and Guest service delivery.

He/she will be the role model of Paragon 700 service style:
great attention to customization of Guest service and interaction and exquisite knowledge of the location.

Responsible for leading the department in order to reach financial, quality and people objectives. Assure that all finance and department procedures are followed
Dealing with customers, including handling complaints
Responsible for occupancy and room revenue. Development of profit improvement ideas.
Responsible for suggesting inputs for budgeting and forecasting.
Proactive in suggesting ideas to improve guest service and hotel profit.
Be a role model for team development and produce evidence of professional growth of team members
Have effective communication skills, communicate clearly and in a appropriate manner (both verbally and nonverbally)

Requirements:

Experience required:

Knowledge of Hotel Management software (Channel managerSiteMinder)
Knowledge of ProtelAir PMS and SimpleBooking systems
Knowledge of Sales strategies and marketing policies;
Knowledge of OTA and Channel Manager
Fluent in English and Italian (written and verbal). A third language is an advantage;

We can not offer accommodation.

Contract:
Full time

Shifts:
- flexible

Experience:

Professional experience in a 5* Boutique Hotel and minimum 2 years in the same position (mandatory)

Lingua:

English (mandatory)

Starting date:
to be discussed, around 01/10/2023

All CVs must be sent with
picture andincluding authorization to process personal data in accordance with EU Regulation No. 2016/67- GDPR and will be used exclusively for the current selection.

Expected Start Date: 01/10/2023